Blog post December 2009

This is a 4-part guide to using Facebook and Twitter for those already running their own online communities on their own sites.

In Part 1 of this guide to using Facebook and Twitter I explained that you should get into the social media scene and have a look around to find out where you need to be, and how information you share can shape your audience's perception of you.  

This is a 4-part guide to using Facebook and Twitter for those already running their own online communities on their own sites.

In Part 1 of this guide to using Facebook and Twitter I explained that you should get into the social media scene and have a look around to find out where you need to be, and how information you share can shape your audience's perception of you.  

Stories get our attention. Good stories are easy to remember. Story-telling is the oldest form of human interaction, and helps convey meaning, values and custom. If we ignore the power of story-telling in building our online communities we are missing one of the most powerful conversational assets. Yet how many sites looking to engage with their audience demonstrate an awareness of this natural form of interaction?

I'm often asked how the Sift business came about, sometimes by clients and regularly by colleagues. So I asked our CEO, Ben Heald, to give me the details and I'm pleased to share them here.

The Sift Story