How healthy is your community?

Find out with our unique Community Healthcheck package which benchmarks your site, highlighting the strengths and weaknesses of your community and delivers an action plan to help deliver more benefits to your users and your business.

New metrics to help you grow your community

Our innovative drupal module is designed to record and report on the subtle changes in activity that make the difference between your community thriving and withering.

Taking the hard work out of managing your community

One of our community managers can take the reins of your community on your behalf, applying tried and tested approaches to building momentum and value within the community.

The social media people: Social media, online communities and consultancy

plan

Speaking the same language as your members?

Becoming the first port of call needs you to deliver what your members want, again and again. We put you in your members’ shoes, and help you to speak their language. We’ll focus your resources on delivering real benefits, and maximise your ROI.

build

No vendor lock in, no limitations

Your new Open Source online community is yours to keep. We won’t trap you with technology, and you’ll benefit from 10 years of social media know-how, with features that work for your audience.

sustain

Engaged customers are your advocates

Your community won’t grow by itself, you need to nurture it, encouraging participation and networking. We’ll train and mentor your social media people, or lend you one of ours, and soon your place will be the place to be.

profit

Repeat visitors are happy customers

Member retention, increased satisfaction, better publicity, new revenue opportunities. Our online communities have been generating all of these things for the last decade, and we love telling people how we’ve done it.